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Satisfaction Guaranteed

Price Match Guarantee
If you find an identical item priced lower at a different online store, Bella Coastal Decor will match that price within 5 days after your purchase was made (price match includes shipping, handling & discounts). We also do not price match to companies or websites that require a membership fee. In order to qualify you must email the competitorís website address and your order number, name, and address to
info@bellacoastaldecor.com

Price Match Exclusions & Rules:
1. Additional discounts, promotions, and free shipping offers from Bella Coastal Decor can not be used on price matched orders.
2. We must be notified before your order is placed or within 5 days after placing your order.
3. Merchandise must be offered by a reputable U.S. retail company.
4. The items that are price matched must be identical.
5. Proof of the competitors shipping and handling fees must be provided.
6. We do not price match internet auctions, manufacturer/wholesale prices or affiliate websites.
7. We do not price match items that are advertised as closeout, clearance or overstocked.

REFUND POLICY (HASSLE FREE)
Customer satisfaction is very important to us. Bella Coastal Decor has a 5 star rating issued by Yahoo Shopping for excellent customer service. Please read our hassle free 60 day return policy.

Damaged item - We will replace any damaged item at no cost to the buyer, as long as we are notified within 5 days after merchandise has been received.

Not satisfied - If you are not satisfied with the merchandise you purchased from our site or catalog, you can return the merchandise within 60 days from the day received and we will refund your money excluding the shipping fee. Please email or call us before returning merchandise to obtain the correct return address for your package. The merchandise must be in excellent unused condition and adequately packed with original packing material and insured before returning. Custom orders, special orders, clearance products, gift certificates and bulk orders are nonrefundable.

PROMOTIONAL OFFERS
From time to time, we may provide promotional offers such as discounts or free services. The promotional offers are only valid from the time they are issued to the expiration date advertised in the ad. To take advantage of these offers a coupon code must be used when ordering. Customers can not use more than one coupon code per order (can not take advantage of two different promotional offers for the same order). Free shipping promotional offers are only valid for orders shipped within the contiguous U.S.A.

CUSTOMIZED & PERSONALIZED ORDERS
We can not accept returns or issue refunds for customized merchandise. We will replace the merchandise if it is damaged at no cost to the buyer.

CUSTOMER SERVICE
Customer Service telephone number 1-877-436-9098
If you have any questions please email us at info@bellacoastaldecor.com